ABOUT US
As one of the largest animal shelters in South Australia, Animal Welfare League (AWL) takes in over 80 animals each week to rehabilitate and rehome them with loving families.
Thanks to the generous support of South Australian animal lovers, we can continue our mission to connect pets, people and community – not just through matching pets with their forever families, but also by helping owners farewell their beloved pets through our Pet Cremation service, caring for pets in our Boarding facilities and helping South Australians shop sustainably through our Op Shops.
Thanks to the work of our amazing employees and volunteers and the ongoing support of the South Australian community, we will continue working towards our vision of a South Australia where every pet has a loving home.
ABOUT THE ROLE
The Volunteer Coordinator is responsible for coordinating the Animal Welfare League of South Australia Inc. (AWL) volunteer program and supporting volunteers to achieve AWL’s vision and mission of connecting pets, people and the community.
As part of this role, you will be required to:
Coordinate AWL's volunteer lifecycle including advertising, recruitment, onboarding, training, development, retention and offboarding.
Provide a first point of contact for volunteer enquiries into AWL.
Foster ongoing support, development and coaching to enable volunteers to meet the requirements of their roles and engage across the organisation.
Maintain accurate data and reporting requirements within AWL's Volunteer Management System (VMS).
Schedule volunteer induction, training and other information sessions, and provide support where required.
Coordinate rostering and scheduling of volunteers into available shifts.
Support volunteers across all WHS requirements including return to work.
Coordinate volunteer police clearances and other compliance requirements.
Assist with volunteer milestone achievements and years of service awards.
Coordinate the timely provision of volunteer uniforms and name badges.
Assist with the volunteer probation and annual review program.
Support inclusive partnerships with established and emerging community networks, and other industry stakeholders.
Work under the guidance of the Volunteer Engagement Manager to achieve emerging strategic outcomes for AWL.
Coordinate regular electronic communications that enhance the volunteer experience at AWL.
Assist with the delivery of volunteering events, projects and initiatives.
- Actively contribute to continuous improvement opportunities across the volunteer program including co-design initiatives.
- Provide general coordination support within the PC&S team.
- Undertake other position appropriate duties as assigned/directed.
This is a Full-Time position requiring you to work 75 hours a fortnight.
ABOUT YOU
The People, Culture and Safety department is looking for a team-orientated and adaptable individual who can connect with AWL’s vision and mission and possesses the following:
Essential
Advanced customer service skills and a genuine commitment to the cause of AWL.
Excellent written and verbal communication, with experience presenting information to groups of individuals.
Highly developed administration and database management skills including the use of MS Outlook, Excel, Word and Teams.
Effective time management and prioritisation skills with the ability to deliver outcomes in required timeframes.
Ability to develop and maintain stakeholder relationships, both internally and externally.
Proven team player and ability to self-manage own areas of responsibility.
Have a positive, calm professional approach, integrity, resilience, adaptability, and a can-do attitude.
Desirable
Relevant experience coordinating volunteers in a not-for-profit environment.
Experience working with a Volunteer Management System.
SPECIAL REQUIREMENTS
- Some flexibility with working hours may be required to meet business needs. This includes on occasions after hours / weekend work.
- Travel may be required across all AWL sites and other locations.
- A current driver’s licence is required.
- Satisfactory National Police Clearance Certificate / National Police Check (NPC) at commencement of employment and periodically at the request of AWL.
WHAT WE CAN OFFER YOU!
- Discounted pet boarding, adoptions and cremation services in accordance with AWL policy.
- 20% discount on retail products from the AWL Pet Shop.
- Work in a positive and supportive environment.
APPLICATION INSTRUCTIONS
If you are passionate about connecting pets, people, and community, we want to hear from you!
Applications for this position must be accompanied by a cover letter outlining your suitability for the role by addressing the ‘About You’ criteria above. Also, include a resume with two (2) current referees and their email addresses.
Applications are to be addressed to Paul Harris, Volunteer Engagement Manager. Hit APPLY now!
For enquiries about the position, please email Paul.Harris@awl.org.au
Applications close: 5:00pm on Thursday 5 September 2024.
